Allocate A Team
Create A Clear Action Plan
Set A Clear Social Media Policy
Real-time monitoring of millions of data pieces on the social media platforms, forums, news websites, and blogs.
Luxurious outlook for customized real-time data you are proud to share internally and externally.
Analyzes 680+ daily newspapers, and more periodic magazines and publications in GCC, Levant, and North Africa
We present to you in this guide the ultimate steps every brand should consider as they tackle a social media crisis at hand, or while working for a potential crisis plan.
How to manage a social media crisis to save your brand?
Crowd Analyzer is the 1st Arabic focused social media listening tool. The bilingual social media listening tool is a full-service data intelligence technology provider that helps companies in the region harness the power of social media by delivering actionable results.
Not every negative comment is a crisis;
there are a few factors you need to put into
consideration before labeling a crisis as one.
It all depends on the scenario that led to the situation in the first place, social media listening gives you the framework needed to understand the unusual activity.
Social media listening will help you share appropriate messages and content, stay on top of mind, and build a relation with your audience without coming off as tone-deaf. By keeping a finger on the pulse of the social media conversations, your brand can be an authentic, considerate and valuable contributor to the conversation
Social media listening will help most businesses understand how effective their daily operations are. COVID19 has a positive effect on brands in a way. The rise of online purchasing and interaction would help brands get their feedback in real time. This is an opportunity to enhance their services and products.