Crowd Analyzer can detect and analyze English and Arabic content and identify Standard, Gulf, and Egyptian Arabic accents.
The platform will allow you to asses audiences’ overall satisfaction regarding your brand or products/services by providing one of the most accurate sentiment scores for both English and Arabic content.
In three clicks download a detailed report of the topics you are monitoring, keywords, brands, and influencers. Just as easily you can download the customized digests to share with your team and management.
Know where your customers are from. Customers have diverse needs in different regions and areas. Each market has its own taste and interests. Since location has a huge impact on your company’s strategy, Crowd Analyzer guarantees it is one of its most accurate features.
Create real-time alerts to respond to crises immediately. Crowd Analyzer monitors and provides analytics in real-time, it allows your team to create alerts in real-time to facilitate responding to crises in a timely manner.
Get gender and business participation percentages to know who’s behind the buzz. Crowd Analyzer does not only provide you with the percentage of male and female online users, but it also provides a percentage for business accounts that contribute to a buzz, mention or interact with a brand, topic, and hashtag.
Take bulk actions to manage your data efficiently and maximize utility. The Crowd Analyzer dashboard allows you to take bulk actions to manage data on your streams by saving, deleting, categorizing (tagging) and assigning favorites. You can also modify the sentiment and change demographics.
Identify your industry’s and competitors’ most influential personalities. Crowd Analyzer makes you sure you can easily identify the influencers within your industry and the ones your competitors are using. What’s more, you can track the type of content they share on social media while getting a full analysis of their followers and their related activities.
Filter your results and get the most accurate insights. Crowd Analyzer made sure you can easily access the exact information you need and get authentic results, the Crowd Analyzer tool enables you to apply up to 11 filters at once.
In order to ensure that social media platforms are free from negative posts regarding your brand, Crowd Analyzer notifies you and other selected parties in your organization of any crisis or unusual behavior. Indicators of crisis are customized according to your company’s definition of a crisis.
On one hand, accurate gender and business identification, location and language will give your team perceptive insights to further understand the demographics of your target audience. While on the other hand, the high levels of sentiment accuracy and relevancy will enable you to identify and understand the topics, trends, and people driving conversations and opinions for your industry, brand, and competitors.
You'll be able to track and measure the effectiveness of social media campaigns by looking at key metrics such as engagement, sentiment, interactions, and conversations taking place around your and your competitors' campaigns; making it easier to hone in on the right social media campaign strategies.